black blue and yellow textile

A large company is digitizing employee transportation, which is being managed manually in spreadsheets by the facilities team.

A transport optimization product from Agiledge

Problem statement

Manual tracking of employee transport in spreadsheets has led to inefficiencies, safety concerns for night shifts, unclear tariffs for drivers, suboptimal routes, higher costs, and underutilized resources. To address these, the company is digitizing its transportation system for safer, more efficient, and cost-effective operations

About project
Role : User Experience Designer

Duration : 3 months

Year : 2013

Exploratory User Research
Understanding how users interact with existing workflows and data, then consciously adapting those familiar patterns into the application, making it easier for users to transition and work efficiently.

8

User Interviews

4

Archetypes

3

User Roles

Ideation Phase
Matrix of User roles and features.
Workflow
Understanding how users interact with existing workflows and data, then consciously adapted those familiar patterns into the application, making it easier for users to transition and work efficiently.
How screens evolved through multiple iterations

Screens designed

60+

75%

Reduction in summery reporting time

60%

Reduction in trip planning time

Success Metrics